Advanced Metering Infrastructure (AMI) & Meter Data Management (MDM)
Utilities receive hundreds of millions of 15-minute interval consumption reads daily that overwhelm traditional relational databases. We build cloud-native Meter Data Management Systems (MDMS) engineered to ingest and validate massive telemetry feeds.
Our automated VEE (Validation, Editing, and Estimation) routines identify meter tampering, abnormal consumption spikes, and water leakage in near real-time, providing clean billing data directly to utility customer information systems (CIS).
GIS-Integrated Outage Management & Emergency Crew Dispatch
When severe weather disrupts utility services, every minute of restoration delay impacts public safety. We architect Outage Management Systems (OMS) that integrate with enterprise GIS systems (Esri ArcGIS) to visualize network topology in real time.
Our dispatching engines automatically group customer outage calls, identify upstream circuit breaker trips, and dispatch field repair crews with turn-by-turn navigation and mobile digital work order tracking.
Utility Customer Information Systems (CIS) & Omnichannel Bill Presentment
Utility consumers expect modern digital account management, clear usage graphs, and flexible payment arrangements. We engineer customer self-service portals and mobile applications that connect directly to utility billing engines.
Our platforms support PCI-compliant ACH and credit card bill payments, automated leak and budget threshold alerts via SMS, and interactive energy comparison tools that drive customer engagement and reduce call center volume by up to 35%.
Deep Dive: Utility & Smart Metering Capabilities
Explore the technical pillars empowering electric, water, and gas utilities to automate meter data ingestion, accelerate outage recovery, and modernize billing.
Advanced Metering Infrastructure (AMI) & Time-Series MDMS
